To ensure a smooth and efficient booking process, please take note of the following important information:
Duration: Each trial session is strictly limited to 30 minutes. We value your time and want to make the most of this experience for you.
Punctuality: Please arrive on time for your appointment. We understand the importance of timeliness and want to provide you with the best service possible. Additionally, we want to assure you that our venue is equipped with a lift for easy accessibility.
Individual Appointments: To provide personalized attention and ensure the best possible experience, we only take one person per appointment. You can rest assured that you will have our undivided attention during your trial session.
Accessibility: We believe in creating an inclusive environment for everyone. Our venue is designed with disability access, including the presence of a lift. If you require any special assistance, please let us know in advance, and we will make the necessary arrangements to accommodate your needs.
Preparing for the Trial: As we will be directly working with your hair, we kindly request that you wash your hair prior to your appointment. This will help us achieve the best results and enable you to fully experience the benefits of our products.
Non-Refundable Booking: Please note that the booking amount is non-refundable. In the event of a cancellation, the booking fee will not be refunded.
Rescheduling Policy: While we do not encourage rescheduling, we understand that unforeseen circumstances may arise. If you need to reschedule your appointment, kindly inform us at least 24 hours prior by giving us a call. We will do our best to accommodate your request, subject to availability.