We are here to deliver you your chosen products, with love and care. Please read below our delivery and shipping policy, before placing your order, so that you are clear of the process and have no confusion what-so-ever!
Things to know about our delivery and shipping:
We use Blue Dart Express for our deliveries across India and DHL and FedEx for international shipments.
We offer free-of-cost delivery within India.
Products by Arata and Threads by Dinckle (Except the tricolor scrunchie which is NishHair exclusive) are delivered to you directly by the vendor, which may take up to 8-10 days.
When will you receive the order?
For Domestic Orders (within India):
We take 1 business day to process and dispatch your order. And it takes 5-7 business days for the order to be delivered across India.
However, if the address/pin code/phone no. is incorrect, the pin code is unserviceable, or if the color match is taking time, then it could take some extra days to dispatch your order based on the time taken to communicate and match the product to your hair.
Please note: During festivals, adverse weather conditions, natural calamities or political crises and curfews, your shipment may get further delayed. We assure you that we will try our best to deliver your product as quickly as possible and truly appreciate your patience during these times.
For International Orders (outside India):
Our delivery partner for international orders is DHL and FedEx. It takes upto 7-10 business days from our end to deliver regular orders, but for custom orders it may take an additional 2 days to clear the custom payment and KYC which has to be done by you, the customer.
Please note: The shipping charge for international orders varies, depending on your country. And custom duty has to be paid by the customer separately as per the respective country standards.
Hope this helps you! If you have any questions please reach out to us on firstname.lastname@example.org